I had a fun Sunday afternoon helping some folks in need! Some missionaries from a hard-to-reach African country called Golden Rule’s 24/7 emergency hotline for help. They had been scheduled to return to the U.S. for furlough on 15 Oct, but their daughter in the U.S. is having pregnancy complications at the 6 month mark, so the mom needed to fly back as soon as possible, which in this case is Tuesday. So, I tried to change their tickets, but was unable to because the space was just totally sold out on that airline from Europe to the U.S. But because they were on our flexible, refundable, missionary, non-profit tickets, I was able to refund their tickets and purchase other tickets on a different one of our missionary/non-profit contracts whose schedule was better and actually saved them about $150 after the refund penalty! It’s so satisfying to be able to help people out of difficult situations! In all it was about a 2-3 hour job, but it was lots of fun and quite fulfilling!
Hans Mast
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2 Responses
October 7th, 2009 at 10:14 am
Good Job! My commendations!
October 20th, 2009 at 11:29 pm
I’m a big Golden Rule fan. We have been traveling out-of-country for several months. Half way through our time here, one of your co-workers was proactively checking our ticket status and noticed that flight times had changed so that we wouldn’t be able to make our connections on our return flight to our home. He was able to arrange a refund for the unused half of our tickets and arrange new one-way tickets for us. See if any budget website will do that for you!
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